Higher Education Support (Student Services, Amenities, Representation and Advocacy) Guidelines 2022
7Orientation
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7 Orientation
(1) HEPs must provide an orientation program and orientation information for all students enrolled at the HEP to provide students with information that are not of an academic nature and that support students. (2) A HEP must make the orientation program and information accessible to all students enrolled at the HEP, allowing for those enrolling at different entry points. (3) The orientation program referred to in subsection (1) must be designed to assist students with transition to study, by familiarising students with the HEP, the campuses, and the available support services, including in relation to safety. (4) As part of the orientation program referred to in subsection (1), students must be provided with information about the student services and amenities fee, the services it enables, and how they can access those services.
Note: An orientation program may provide relevant information to students enrolled at the HEP in a number of ways, including in written or oral form, or by electronic means such as through the HEP’s website, email, SMS broadcasts or podcasts.