7Physical and electronic resources and infrastructure

Section 7 Physical and electronic resources and infrastructure

The higher education provider ensures there are safe, well-maintained physical and electronic resources and infrastructure sufficient to enable the achievement of its higher education objectives, across all its locations in Australia and overseas.

7.1 The higher education provider ensures that there are safe, well-maintained facilities and infrastructure sufficient to achieve expected student learning and research outcomes, as appropriate to the scale, scope, location, mode of delivery and nature of its courses of study, including:

• classrooms and other teaching and learning spaces;

• library and/or learning resource centre spaces and collections, and electronic learning resources;

• laboratories and technical facilities;

• appropriate work environments for personnel who are on site, including research students;

• facilities for student support services; and,

• student meeting and recreation areas.

7.2 The higher education provider has adequate IT infrastructure and software to support student learning in its courses of study, including a website with current content, and ensures that students and personnel have ready access to online information and resources.

7.3 The higher education provider ensures that all students, regardless of mode of study, have access to one or more contact people who can respond to queries in a timely manner and has effective arrangements to actively maintain contact with and support students who are remote from or away from its locations.

7.4 The higher education provider maintains the adequacy and security of facilities and resources through effective capital and IT planning and project management, adequate for its scale and scope.