5Management and human resources

Section 5 Management and human resources

The higher education provider’s higher education operations are well-managed and human resources are appropriate.

5.1 The higher education provider has sufficient appropriately qualified personnel to manage and to provide academic leadership for the higher education provider’s higher education operations.

5.2 The higher education provider has the necessary staff positions, filled by appropriately qualified and experienced personnel, and access to other human resources, to achieve its higher education objectives, which include the achievement of expected student learning outcomes.

5.3 The higher education provider manages its human resources to ensure effective:

• workload management; merit-based selection and promotion processes;

• induction;

• performance review;

• grievance procedures; and,

• professional development of its personnel.

5.4 The higher education provider’s administrative systems, policies, procedures and practices ensure the effective management of its higher education operations.

5.5 The higher education provider maintains adequate records for all its higher education operations, with appropriate confidentiality and security.

5.6 The higher education provider compares its performance on teaching, student learning outcomes, graduate outcomes, and research with other higher education providers, and uses regular, valid and reliable feedback from internal and external stakeholders to improve its higher education operations.