415Correcting errors etc.

415 Correcting errors etc. (1) This section applies if an individual about whom an intelligent access program service provider holds personal information asks the service provider to make a particular change to the personal information. (2) The intelligent access program service provider must make the change if the service provider is satisfied the change is appropriate to ensure the personal information is accurate, complete and up to date. (3) If the intelligent access program service provider is not satisfied as mentioned in subsection (2), the service provider may refuse to comply with the request. (4) If, under subsection (3), an intelligent access program service provider refuses to comply with an individual’s request under subsection (1), the service provider must— (a) give the individual a notice stating— (i) the service provider’s reasons for refusing; and (ii) that the individual may ask the service provider to attach to or include with the personal information the individual’s request or a record of it; and (b) if asked by the individual, attach to or include with the personal information the request or a record of the request.