Hearing Services Program (Voucher) Instrument 2019
46Supply of devices
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46 Supply of devices
(1) A contracted service provider must not encourage a voucher‑holder to select and pay for a partially subsidised device where an approved hearing device available to the voucher‑holder free of charge under the voucher system would reasonably meet the voucher‑holder's hearing rehabilitation needs.
Note: See section 42 for the services that are available to a voucher‑holder.
(2) A contracted service provider must not supply a device to a voucher‑holder unless the voucher‑holder has signed and dated a quote in accordance with the conditions set out in the schedule of service items and fees in respect of the provision of a device. (3) The contracted service provider must keep in its records a copy of the quote signed and dated by the voucher‑holder and a record of the reason the voucher‑holder selected the partially subsidised device.
Note: For fees and charges associated with partially subsidised devices see section 52.