45Choice of hearing device

45 Choice of hearing device

(1) If a contracted service provider determines that a voucher‑holder requires a hearing device, the contracted service provider must provide the voucher‑holder with a choice from a range of types and styles of approved hearing devices which are available free of charge to the voucher‑holder under the voucher system and are appropriate to meet the voucher‑holder's audiological needs. (2) If a contracted service provider determines that a voucher‑holder requires a hearing device and would benefit from a telecoil, then, unless the voucher‑holder makes an informed decision that he or she does not need a telecoil, the contracted service provider must: (a) provide the voucher‑holder with an approved hearing device which is or can be fitted with a telecoil; and (b) if the approved hearing device is not fitted with a telecoil, provide and fit the telecoil at no cost to the voucher‑holder or the Department. (3) The contracted service provider must keep in its records written evidence of the voucher‑holder’s informed decision and why the voucher‑holder has chosen a particular hearing device.