Div 2Initial procedures

Division 2 — Initial procedures

27. How to complain 20

28. Referral of complaint where Act inapplicable 20

29. Withdrawal of complaint 21

30. User or carer must try to resolve matter 21

31. Complaints not dealt with by National Board under Health Practitioner Regulation National Law (Western Australia) 22

32A. Notice that complaint being dealt with by National Board 22

32. Referral to other bodies 22

33. Director’s duties if complaint referred under s. 32 23

34. Preliminary assessment by Director 23

35. Notice to provider and others 25

36A. Response by provider 26

36BA. Protection of provider’s statements 26