NSWIn ForceAct
Health Records and Information Privacy Act 2002
44Assessment of complaints
Start here
Get a plain-English read of 44
Turn the raw legal text into a practical explanation grounded in Health Records and Information Privacy Act 2002.
#### 44 Assessment of complaints
44 Assessment of complaints
> > (1) If the Privacy Commissioner decides to deal with a complaint made under this Part, the Privacy Commissioner—
> >
> > > (a) is to carry out an assessment to determine whether there is a prima facie case that the respondent contravened a Health Privacy Principle, a provision of Part 4 or a health privacy code of practice, and
> >
> > > (b) for that purpose, may make such inquiries and investigations into the complaint as the Privacy Commissioner thinks appropriate.
>
> > (2) If, after carrying out such an assessment, the Privacy Commissioner is satisfied that there is no prima facie case that the respondent contravened a Health Privacy Principle, a provision of Part 4 or a health privacy code of practice, the Privacy Commissioner is to cease to deal with the complaint.
>
> > (3) If the Privacy Commissioner ceases to deal with a complaint, the Privacy Commissioner must advise the complainant of the reasons for ceasing to deal with the complaint.