145CCourses of action available to the Commission on complaint [NSW]

145C Courses of action available to the Commission on complaint [NSW]

145C Courses of action available to the Commission on complaint [NSW]

(1) The following courses of action are available to the Commission in respect of a complaint made to the Commission, or that the Commission has decided to make, about a registered health practitioner or student—

(a) the Commission may refer the complaint to the Council for the health profession in which the practitioner or student is registered or, after consultation with a Council, to a Committee or the Tribunal;

(b) the Commission may refer the complaint for conciliation or deal with the complaint under Division 9 of Part 2 of the Health Care Complaints Act 1993;

(c) the Commission may refer the complaint to another entity, including, for example, a National Board;

(d) the Commission may determine that no further action should be taken in respect of the complaint;

(e) the Commission may take any other action that it can take under the Health Care Complaints Act 1993.

(2) If the Commission refers a complaint to a Committee or the Tribunal, the Commission must inform the Council accordingly.