Health Ombudsman Act 2013
sec.91EForm of referral
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sec.91E Form of referral
If the health ombudsman refers a health service complaint or other matter to the National Agency under this division, the health ombudsman must give the National Agency all relevant information the health ombudsman has about the complaint or other matter, including, for a health service complaint— details of the complaint, the complainant and the relevant health service provider; and if the health ombudsman intends to start or continue conciliating the complaint while or after the National Agency or a National Board deals with it—notice of that intention. In this section— information includes a submission. s 91E ins 2019 No. 38 s 41 (sec.91E-ssec.1) If the health ombudsman refers a health service complaint or other matter to the National Agency under this division, the health ombudsman must give the National Agency all relevant information the health ombudsman has about the complaint or other matter, including, for a health service complaint— details of the complaint, the complainant and the relevant health service provider; and if the health ombudsman intends to start or continue conciliating the complaint while or after the National Agency or a National Board deals with it—notice of that intention. (sec.91E-ssec.2) In this section— information includes a submission.
- (a) details of the complaint, the complainant and the relevant health service provider; and
- (b) if the health ombudsman intends to start or continue conciliating the complaint while or after the National Agency or a National Board deals with it—notice of that intention.