sec.91DDealing with complaint indicating impairment matter and serious matter

sec.91D Dealing with complaint indicating impairment matter and serious matter

This section applies if a health service complaint indicates both of the following— a matter that must be referred to the National Agency under section 91B (an impairment matter ); a matter that must not be referred to the National Agency under section 91C (a serious matter ). The health ombudsman— must deal with the impairment matter and serious matter separately under section 41 ; and must refer the impairment matter to the National Agency under section 91B ; and must not refer the serious matter to the National Agency under section 91C . s 91D ins 2019 No. 38 s 41 (sec.91D-ssec.1) This section applies if a health service complaint indicates both of the following— a matter that must be referred to the National Agency under section 91B (an impairment matter ); a matter that must not be referred to the National Agency under section 91C (a serious matter ). (sec.91D-ssec.2) The health ombudsman— must deal with the impairment matter and serious matter separately under section 41 ; and must refer the impairment matter to the National Agency under section 91B ; and must not refer the serious matter to the National Agency under section 91C .

• (a) a matter that must be referred to the National Agency under section 91B (an impairment matter );
• (b) a matter that must not be referred to the National Agency under section 91C (a serious matter ).
• (a) must deal with the impairment matter and serious matter separately under section 41 ; and
• (b) must refer the impairment matter to the National Agency under section 91B ; and
• (c) must not refer the serious matter to the National Agency under section 91C .