Section sec.56 - Health Ombudsman Act 2013 - Further action if complaint not resolved

sec.56Further action if complaint not resolved

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sec.56 Further action if complaint not resolved

If the complaint is not resolved within the period provided under section 55 , the health ombudsman must— decide— to take particular relevant action to further deal with the complaint; or to take no further action in relation to the complaint; and See section 44 for the grounds on which the health ombudsman may decide to take no further action on a complaint. give notice of the decision to the complainant and relevant health service provider under section 278 .

(a) decide— (i) to take particular relevant action to further deal with the complaint; or (ii) to take no further action in relation to the complaint; and Note— See section 44 for the grounds on which the health ombudsman may decide to take no further action on a complaint.
(i) to take particular relevant action to further deal with the complaint; or
(ii) to take no further action in relation to the complaint; and Note— See section 44 for the grounds on which the health ombudsman may decide to take no further action on a complaint.
(b) give notice of the decision to the complainant and relevant health service provider under section 278 .
(i) to take particular relevant action to further deal with the complaint; or
(ii) to take no further action in relation to the complaint; and Note— See section 44 for the grounds on which the health ombudsman may decide to take no further action on a complaint.