Health Ombudsman Act 2013
sec.49Period for completing assessment
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sec.49 Period for completing assessment
The health ombudsman must complete the assessment within 22 business days after deciding to carry out the assessment. However, the health ombudsman may extend the period for assessing the complaint by a further period of up to 22 business days if necessary because of— the size or complexity of the complaint; or the time taken to obtain submissions under section 47 or information under section 48 . Also, for deciding the number of business days for subsection (1) , any business days on which the health ombudsman is awaiting the outcome of a notification given under section 35J in relation to the complaint are not counted. s 49 amd 2019 No. 38 s 34 (sec.49-ssec.1) The health ombudsman must complete the assessment within 22 business days after deciding to carry out the assessment. (sec.49-ssec.2) However, the health ombudsman may extend the period for assessing the complaint by a further period of up to 22 business days if necessary because of— the size or complexity of the complaint; or the time taken to obtain submissions under section 47 or information under section 48 . (sec.49-ssec.3) Also, for deciding the number of business days for subsection (1) , any business days on which the health ombudsman is awaiting the outcome of a notification given under section 35J in relation to the complaint are not counted.
- (a) the size or complexity of the complaint; or
- (b) the time taken to obtain submissions under section 47 or information under section 48 .