Health Ombudsman Act 2013
sec.39Relevant action not limited to complaints
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sec.39 Relevant action not limited to complaints
The health ombudsman may take relevant action to deal with a matter whether or not a health service complaint has been made about the matter. The health ombudsman’s power to take relevant action to deal with a health service complaint (other than facilitating local resolution of it or conciliating it) is not affected if the complaint is withdrawn. (sec.39-ssec.1) The health ombudsman may take relevant action to deal with a matter whether or not a health service complaint has been made about the matter. (sec.39-ssec.2) The health ombudsman’s power to take relevant action to deal with a health service complaint (other than facilitating local resolution of it or conciliating it) is not affected if the complaint is withdrawn.