QLDIn ForceAct
Health Ombudsman Act 2013
sec.35ANon-acceptance of complaint
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sec.35A Non-acceptance of complaint
The health ombudsman may decide not to accept a complaint if the health ombudsman is satisfied— the complaint would be more appropriately dealt with by an entity other than the health ombudsman or an entity to whom the health ombudsman may refer the complaint under this Act; or the complainant has not sought a resolution of the complaint with the relevant health service provider and it is reasonable in the circumstances for the complainant to first seek the resolution. s 35A ins 2019 No. 38 s 32
- (a) the complaint would be more appropriately dealt with by an entity other than the health ombudsman or an entity to whom the health ombudsman may refer the complaint under this Act; or
- (b) the complainant has not sought a resolution of the complaint with the relevant health service provider and it is reasonable in the circumstances for the complainant to first seek the resolution.