Health Ombudsman Act 2013
sec.31Meaning of health service complaint
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sec.31 Meaning of health service complaint
A health service complaint is a complaint about a health service or other service provided by a health service provider. the health, conduct or performance of a health practitioner while providing a health service the treatment or care provided to an individual by a health service organisation or employee of a health service organisation the adequacy of a response by a health service provider to a complaint made to the provider about a particular service provided by an employee of the provider the level of compliance by a health service provider with accepted standards of professional conduct, having regard to any relevant prescribed conduct documents
- • the health, conduct or performance of a health practitioner while providing a health service
- • the treatment or care provided to an individual by a health service organisation or employee of a health service organisation
- • the adequacy of a response by a health service provider to a complaint made to the provider about a particular service provided by an employee of the provider
- • the level of compliance by a health service provider with accepted standards of professional conduct, having regard to any relevant prescribed conduct documents