sec.303Current complaints

sec.303 Current complaints

This section applies if a health complaint was made under the repealed HQCC Act and, immediately before the commencement, it had not been finally dealt with. The health ombudsman may deal with the complaint as if it were a health service complaint made under this Act. As soon as practicable after the commencement, the health ombudsman must decide the most appropriate way to deal, or further deal, with the complaint under this Act. Immediately before the commencement, the former commission was conducting a preliminary assessment of a health complaint under the repealed HQCC Act , section 49B . The health ombudsman may decide to continue the assessment under part 5 of this Act or facilitate local resolution of the complaint under part 6 of this Act. If the health ombudsman decides to take no further action in relation to the complaint, or to take relevant action to deal with the complaint that is not equivalent to action that was being taken under the repealed HQCC Act immediately before the commencement, the health ombudsman must give notice of the decision to the complainant and relevant health service provider under section 278. (sec.303-ssec.1) This section applies if a health complaint was made under the repealed HQCC Act and, immediately before the commencement, it had not been finally dealt with. (sec.303-ssec.2) The health ombudsman may deal with the complaint as if it were a health service complaint made under this Act. (sec.303-ssec.3) As soon as practicable after the commencement, the health ombudsman must decide the most appropriate way to deal, or further deal, with the complaint under this Act. Immediately before the commencement, the former commission was conducting a preliminary assessment of a health complaint under the repealed HQCC Act , section 49B . The health ombudsman may decide to continue the assessment under part 5 of this Act or facilitate local resolution of the complaint under part 6 of this Act. (sec.303-ssec.4) If the health ombudsman decides to take no further action in relation to the complaint, or to take relevant action to deal with the complaint that is not equivalent to action that was being taken under the repealed HQCC Act immediately before the commencement, the health ombudsman must give notice of the decision to the complainant and relevant health service provider under section 278.