Health Ombudsman Act 2013
sec.18Minister’s role
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sec.18 Minister’s role
The Minister oversees the administration of the health service complaints management system, including the performance of the health ombudsman, the National Agency and the National Boards under the system. The Minister may direct the health ombudsman to investigate a particular matter or hold an inquiry about a particular matter. The health ombudsman, the National Agency and National Boards must give information and reports about particular matters to the Minister on request. The Minister may ask the health ombudsman to prepare and publish performance reports for the health ombudsman, the National Agency or the National Boards. (sec.18-ssec.1) The Minister oversees the administration of the health service complaints management system, including the performance of the health ombudsman, the National Agency and the National Boards under the system. (sec.18-ssec.2) The Minister may direct the health ombudsman to investigate a particular matter or hold an inquiry about a particular matter. (sec.18-ssec.3) The health ombudsman, the National Agency and National Boards must give information and reports about particular matters to the Minister on request. (sec.18-ssec.4) The Minister may ask the health ombudsman to prepare and publish performance reports for the health ombudsman, the National Agency or the National Boards.