QLDIn ForceAct
Health Ombudsman Act 2013
sec.17Keeping complainants and providers informed
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sec.17 Keeping complainants and providers informed
The health ombudsman must keep complainants and health service providers informed by— giving a notice when the health ombudsman decides to take particular relevant action to deal with a complaint; and giving progress reports, at not less than 3 monthly intervals, of the progress of an investigation.
- (a) giving a notice when the health ombudsman decides to take particular relevant action to deal with a complaint; and
- (b) giving progress reports, at not less than 3 monthly intervals, of the progress of an investigation.