Health Ombudsman Act 2013
sec.15Timeliness
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sec.15 Timeliness
This Act states timeframes in which the health ombudsman and other entities must take particular actions in relation to complaints. Investigations must generally be completed within 1 year but 3 month extensions (recorded on a public register) are permitted. (sec.15-ssec.1) This Act states timeframes in which the health ombudsman and other entities must take particular actions in relation to complaints. (sec.15-ssec.2) Investigations must generally be completed within 1 year but 3 month extensions (recorded on a public register) are permitted.