Health Ombudsman Act 2013
sec.147Action on report of unsuccessful conciliation
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sec.147 Action on report of unsuccessful conciliation
On receiving a report under section 145 that agreement was not reached in the conciliation of the health service complaint, the health ombudsman must— decide— to take particular relevant action to further deal with the complaint; or to take no further action in relation to the complaint; and See section 44 for the grounds on which the health ombudsman may decide to take no further action on a complaint. give notice of the decision to the complainant and relevant health service provider under section 278 .
- (a) decide— (i) to take particular relevant action to further deal with the complaint; or (ii) to take no further action in relation to the complaint; and Note— See section 44 for the grounds on which the health ombudsman may decide to take no further action on a complaint.
- (i) to take particular relevant action to further deal with the complaint; or
- (ii) to take no further action in relation to the complaint; and Note— See section 44 for the grounds on which the health ombudsman may decide to take no further action on a complaint.
- (b) give notice of the decision to the complainant and relevant health service provider under section 278 .
- (i) to take particular relevant action to further deal with the complaint; or
- (ii) to take no further action in relation to the complaint; and Note— See section 44 for the grounds on which the health ombudsman may decide to take no further action on a complaint.