Health Ombudsman Act 2013
sec.105Referral back to health ombudsman
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sec.105 Referral back to health ombudsman
If the director refers the matter back to the health ombudsman, the health ombudsman must— decide— to take particular relevant action to further deal with the matter; or to take no further action in relation to the matter; and See section 44 for the grounds on which the health ombudsman may decide to take no further action on a matter. give notice of the decision— if the matter is a complaint—to the complainant and relevant health service provider under section 278 ; or otherwise—to any health service provider to whom the matter relates. However, if the referral re quests that the health ombudsman obtain stated information or information of a stated kind, the health ombudsman must— obtain the stated information or information of the stated kind; and refer the matter back to the director to deal with under section 103 on the basis of the information. s 105 amd 2019 No. 38 s 48 (sec.105-ssec.1) If the director refers the matter back to the health ombudsman, the health ombudsman must— decide— to take particular relevant action to further deal with the matter; or to take no further action in relation to the matter; and See section 44 for the grounds on which the health ombudsman may decide to take no further action on a matter. give notice of the decision— if the matter is a complaint—to the complainant and relevant health service provider under section 278 ; or otherwise—to any health service provider to whom the matter relates. (sec.105-ssec.2) However, if the referral re quests that the health ombudsman obtain stated information or information of a stated kind, the health ombudsman must— obtain the stated information or information of the stated kind; and refer the matter back to the director to deal with under section 103 on the basis of the information.
- (a) decide— (i) to take particular relevant action to further deal with the matter; or (ii) to take no further action in relation to the matter; and Note— See section 44 for the grounds on which the health ombudsman may decide to take no further action on a matter.
- (i) to take particular relevant action to further deal with the matter; or
- (ii) to take no further action in relation to the matter; and Note— See section 44 for the grounds on which the health ombudsman may decide to take no further action on a matter.
- (b) give notice of the decision— (i) if the matter is a complaint—to the complainant and relevant health service provider under section 278 ; or (ii) otherwise—to any health service provider to whom the matter relates.
- (i) if the matter is a complaint—to the complainant and relevant health service provider under section 278 ; or
- (ii) otherwise—to any health service provider to whom the matter relates.
- (i) to take particular relevant action to further deal with the matter; or