34Parties withdrawal of agreement to complaint resolution process

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34 Parties withdrawal of agreement to complaint resolution process

If at any time during the conduct of a complaint resolution process a party to the complaint withdraws or no longer agrees to participate in the process the Commissioner may—

(a) cease the complaint resolution process and, if the Commissioner believes it is necessary commence a complaint investigation; or

(b) decide to take no further action in respect of the complaint.

Section 34 - Health Complaints Act 2016 - Parties withdrawal of agreement to complaint resolution process | Zoe