123Guiding principles of the Commissioner

123 Guiding principles of the Commissioner

The Commissioner in carrying out a function or power under this Act must—

(a) act in a fair, impartial and independent manner; and

(b) act in the public interest; and

(c) encourage complainants and health service providers to participate in the complaint process; and

(d) seek to resolve complaints promptly and improve the quality of health services; and

(e) as far as is practicable, protect the public from any serious risk that a health service provider poses to the health, safety or welfare of the public; and

(f) act in a manner that is transparent, accountable and consistent; and

(g) act in an efficient, effective and flexible manner that avoids unnecessary formality; and

(h) take as far as practicable the least intrusive and onerous measures that are appropriate in the circumstances; and

(i) act in a consultative and collaborative manner to the extent that is consistent with the carrying out of a function or power.