66Returns by prescribed providers

66 Returns by prescribed providers

(1)  Within the prescribed time after the end of a financial year a prescribed health service provider must lodge with the Commissioner a return that sets out the prescribed particulars concerning –

(a) all complaints of which the Commissioner has notified the health service provider under this Act during that financial year; and

(b) all complaints that the health service provider has received during that financial year; and

(c) any action taken during that financial year in response to, or as a result of the receipt of, a complaint referred to in paragraph (a) or (b) or such a complaint received during a previous financial year.

Penalty:  Fine not exceeding 50 penalty units.

(2)  In subsection (1) , a reference to a complaint received by a health service provider includes a reference to –

(a) a complaint received by a health service provider in relation to a health service, whether or not the same or a similar complaint has been made to the Commissioner; and

(b) a complaint which the Commissioner, if the complaint had been made to him or her, would have dismissed.