35Results report from conciliator

35 Results report from conciliator

(1)  A conciliator must provide to the Commissioner a written report of the results of a conciliation when the conciliator is satisfied that –

(a) the complainant and the health service provider have reached agreement on all issues raised by a complaint on which the conciliator considers agreement to be possible; or

(b) no agreement between the complainant and health service provider on any issue raised by a complaint is possible.

(2)  The report –

(a) must provide details of any agreement reached; and

(b) must provide details of progress towards agreement on any issue in respect of which agreement has not been reached; and

(c) may recommend action that the conciliator considers appropriate for the Commissioner to take on receipt of the report.

(3)  The conciliator must provide the complainant and the health service provider with a copy of the report as soon as practicable after the report has been provided to the Commissioner.

(4)  [Section 35 Subsection (4) inserted by No. 5 of 2005, s. 14, Applied:06 May 2005] A relevant registration board is not entitled to receive a copy of the report but the Commissioner may inform the registration board that the conciliation process has been concluded and that agreement has or has not been reached.