TASIn ForceAct
Health Complaints Act 1995
31Function of conciliator
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31 Function of conciliator
The function of a conciliator is to encourage the settlement of a complaint by –
(a) arranging discussions or negotiations between the complainant and the health service provider; and
(b) assisting in the conduct of any such discussions or negotiations; and
(c) assisting the complainant and the health service provider to reach agreement; and
(d) assisting in the resolution of the complaint in any other way.