29Splitting of complaints

29 Splitting of complaints

(1)  This section applies to a complaint that –

(a) deals with more than one subject matter; or

(b) deals with more than one set of circumstances; or

(c) makes allegations against more than one health service provider; or

(d) makes more than one allegation against a health service provider; or

(e) for any other reason is susceptible to being dealt with in separate parts.

(2)  If it is administratively or otherwise convenient to do so, the Commissioner may determine that a complaint to which this section applies be treated as 2 or more complaints.

(3)  [Section 29 Subsection (3) amended by No. 19 of 2018, s. 8, Applied:31 Dec 2024] The Commissioner must determine that a complaint to which this section applies be treated as 2 or more complaints if it is in the interests of a health service user or complainant that the Commissioner do so.

(4)  The Commissioner must not make a determination under subsection (2) or (3) except where he or she is satisfied that any attempt at resolution or conciliation is not likely to be prejudiced by the making of the determination.