22Who may complain

22 Who may complain

Any of the following persons is entitled to make a complaint to the Commissioner about a health service sought, used or received by, or administered to, a health service user:

(a) the health service user;

(b) [Section 22 Amended by No. 5 of 2005, s. 6, Applied:06 May 2005] in the case of a health service user who is a child –

(i) where the child has attained the age of 14 years, a person appointed by that child to make the complaint on that child's behalf; or

(ii) where the child has not attained the age of 14 years, a parent or guardian of that child; or

(iii) where the Commissioner is of the opinion that the child is capable of lodging a complaint himself or herself, the child;

(c) [Section 22 Amended by No. 5 of 2005, s. 6, Applied:06 May 2005] .  .  .  .  .  .  .  .  

(d) the donee of a power of attorney from the health service user whose authority includes the making of a complaint under this Act;

(e) where a person, under any other law or an order of a court, has the care of the affairs of the health service user, that person;

(f) where it is difficult or impossible for the health service user to make a complaint, or to make a complaint that complies with section 23 , a person approved by the Commissioner;

(g) [Section 22 Amended by No. 5 of 2005, s. 6, Applied:06 May 2005] a health service provider;

(h) the Minister;

(i) the Health Minister;

(j) the Secretary of the Health Department;

(k) [Section 22 Amended by No. 5 of 2005, s. 6, Applied:06 May 2005] if the Commissioner considers that in the circumstances of the particular case a person other than a person referred to in to (inclusive) should be permitted to make a complaint, that person.