68Notification to relevant Board

68 Notification to relevant Board (1) If a complaint is against or directly involves a registered provider, the Commissioner must notify the relevant Board as soon as practicable after it is received.

Health and Community Services Complaints Act 1998 38 (2) The Commissioner must consult the relevant Board in relation to the management of the complaint. (3) If the Commissioner and the relevant Board agree, the Commissioner may refer the complaint to the Board for it to deal with the complaint in accordance with its powers under the Act under which it is established. (4) The Commissioner must take no further action in respect of a complaint that is referred to the relevant Board under subsection (3) unless the Board refers the complaint back to the Commissioner. (5) The relevant Board must comply with sections 71 and 74 in respect of a complaint that is referred to it. (6) Subject to this Act, information received by a relevant Board under subsection (1) must not be disclosed by the Board. (7) If a complaint is referred to a relevant Board, the disclosure of information received under subsection (1) is subject to the Act under which the relevant Board is established. (8) The consent of the complainant is not required before a complaint may be referred to a relevant Board under this section.