48Matters that may be investigated

48 Matters that may be investigated (1) The Commissioner may, as he or she thinks fit, investigate: (a) any matter referred under section 20(1) or 21(1); or (b) a complaint that the Commissioner has decided to investigate under section 27; or (c) an issue or question arising from a complaint or a group of complaints if it appears to the Commissioner: (i) to be a significant issue of public health or safety or public interest; or (ii) to be a significant question as to the practice and procedures of a provider. (2) An investigation mentioned in subsection (1)(c) is not to be carried out in a way that interferes with any conciliation process in respect of a complaint.