Health and Community Services Complaints Act 1998
42Results report from conciliator
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42 Results report from conciliator (1) A conciliator must provide the Commissioner with a written report of the results of the conciliation process within 28 days after: (a) the conciliation is completed; or (b) he or she is satisfied that agreement cannot be reached. (2) The report must contain details of: (a) any agreement reached; and (b) any issue of complaint, if agreement has not been reached; and (c) progress made towards agreement on any issue in respect of which agreement has not been reached. (3) The report may contain details of action that the conciliator considers appropriate for the Commissioner to take on receiving the report. (4) The conciliator must provide a copy of the report to the complainant and the provider within 28 days after it is provided to the