31Withdrawal of complaint

31 Withdrawal of complaint (1) A complainant may withdraw a complaint by notifying the Commissioner orally or in writing. (2) The Commissioner must, within 14 days of being notified orally of a complaint being withdrawn, by written notice to the complainant confirm that the complaint has been withdrawn. (3) The Commissioner must, within 14 days of being notified of a complaint being withdrawn, notify the provider, if the provider has been notified of the complaint having been made. (4) The Commissioner cannot investigate a matter the subject of a complaint that is withdrawn.