Health and Community Services Complaints Act 1998
28Provider to give response
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28 Provider to give response (1) For sections 26 and 27, the Commissioner may require a provider to provide a written response to issues raised in a complaint. (2) The Commissioner must specify a reasonable period within which a provider must comply with subsection (1). (3) The Commissioner may extend the period specified under subsection (2), whether before or after it expires. (4) A provider must comply with a requirement of the Commissioner under this section.