Health and Community Services Complaints Act 1998
22Persons who may make complaint
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22 Persons who may make complaint The following persons may make a complaint to the Commissioner about a health service or community service: (a) the user; (b) a parent or guardian of the user; (c) the donee of a power of attorney from the user whose authority, either expressly or implicitly, includes the power to make a complaint; (d) a person who, under any other law or an order of a court, has the care of the affairs of the user; (e) a person as a representative of the user who is: (i) a person the Commissioner is satisfied has been chosen by the user; or (ii) where the Commissioner is satisfied that it would be difficult or impossible for the user to choose anybody to make a complaint in the user's place – a person the Commissioner is satisfied has a sufficient interest in the subject matter of the complaint; (f) the Chief Executive Officer of the Agency allotted responsibility for the administration of the Public and Environmental Health Act 2011 by an Administrative Arrangements Order; (g) the Minister; (h) a provider;
Health and Community Services Complaints Act 1998 14 (j) any other person, if the Commissioner considers that the public interest requires that the person should be permitted to make a complaint.