70Complaints processes

### 70 Complaints processes > [*\[Section 70 Repealed by No. 18 of 2021, s. 158, Applied:05 Nov 2021\]*](/view/html/inforce/2021-11-05/act-2021-018#GS158@EN) > > > (1)  The Public Guardian is to – > > > > > > (a) establish procedures for the handling of complaints that are applicable in circumstances where the Public Guardian is appointed as a guardian for a represented person; and > > > > > > > (b) by electronic means and any other means that the Public Guardian considers necessary, ensure that the procedures established under [paragraph (a)](#GS70@Gs1@Hpa@EN) are publicly available. > > > (2)  The Public Trustee is to – > > > > > > (a) establish procedures for the handling of complaints that are applicable in circumstances where The Public Trustee is appointed as an administrator; and > > > > > > > (b) by electronic means and any other means that The Public Trustee considers necessary, ensure that the procedures established under [paragraph (a)](#GS70@Gs2@Hpa@EN) are publicly available. > > > (3)  Procedures for the handling of complaints established by the Public Guardian or The Public Trustee under this section are to meet the minimum complaint resolution standards prescribed by the regulations.