38CRetailer must not remotely de-energise or remotely re-energise premises without safety management and customer procedures plan

38C Retailer must not remotely de-energise or remotely re-energise premises without safety management and customer procedures plan

38C Retailer must not remotely de-energise or remotely re-energise premises without safety management and customer procedures plan

A retailer must not arrange the remote de-energisation or remote re-energisation of premises under this Part with a metering provider unless the retailer—

(a) has a safety management and customer procedures plan in force, and

(b) arranges for the remote de-energisation or remote re-energisation in accordance with the plan.

Maximum penalty—500 penalty units for a corporation or 250 penalty units for an individual.

Note.

The National Energy Retail Rules set out grounds on which a retailer may request the de-energisation of premises.

pt 9A (cll 38A–38I): Ins 2020 (574), Sch 1[1].