sec.112JAssessment of, and recommendations about, particular complaints

sec.112J Assessment of, and recommendations about, particular complaints

This section applies if, under section 112I , a complainant asks the training ombudsman to further deal with a complaint. The training ombudsman must— give the chief executive notice of the request; and assess the complaint and the chief executive’s investigation of the complaint unless the training ombudsman refuses to further deal with the complaint under section 112F or 112G . As soon as practicable after completing an assessment, the training ombudsman must give the complainant and the chief executive a written report about the assessment. The report— must include the training ombudsman’s findings of the assessment; and may include any recommendations about the complaint the training ombudsman considers appropriate. If the report includes a recommendation, the training ombudsman may ask the chief executive to notify the training ombudsman, within a stated period, of— the steps that have been or are proposed to be taken to give effect to the recommendation; or if no steps have been, or are proposed to be, taken to give effect to the recommendation, the reasons for not taking the steps. s 112J ins 2016 No. 7 s 5 (sec.112J-ssec.1) This section applies if, under section 112I , a complainant asks the training ombudsman to further deal with a complaint. (sec.112J-ssec.2) The training ombudsman must— give the chief executive notice of the request; and assess the complaint and the chief executive’s investigation of the complaint unless the training ombudsman refuses to further deal with the complaint under section 112F or 112G . (sec.112J-ssec.3) As soon as practicable after completing an assessment, the training ombudsman must give the complainant and the chief executive a written report about the assessment. (sec.112J-ssec.4) The report— must include the training ombudsman’s findings of the assessment; and may include any recommendations about the complaint the training ombudsman considers appropriate. (sec.112J-ssec.5) If the report includes a recommendation, the training ombudsman may ask the chief executive to notify the training ombudsman, within a stated period, of— the steps that have been or are proposed to be taken to give effect to the recommendation; or if no steps have been, or are proposed to be, taken to give effect to the recommendation, the reasons for not taking the steps.

• (a) give the chief executive notice of the request; and
• (b) assess the complaint and the chief executive’s investigation of the complaint unless the training ombudsman refuses to further deal with the complaint under section 112F or 112G .
• (a) must include the training ombudsman’s findings of the assessment; and
• (b) may include any recommendations about the complaint the training ombudsman considers appropriate.
• (a) the steps that have been or are proposed to be taken to give effect to the recommendation; or