Division Table 4: Claims processing - Financial Sector (Collection of Data) (reporting standard) determination No. 4 of 2025 - Table 4: Claims processing

Table 4: Claims processingTable 4: Claims processing

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Table 4: Claims processing

Report all claims that were processed during the reporting period.

Column	Field name	Unique identifier	Applicable to	Valid values	Description
1	Insurance Cluster Identifier	Y	All filers	No more than 20 alpha-numeric characters (with no special characters).	Report the insurance cluster identifier.
2	Insurance Cover Type	Y	All filers	Life InsuranceTotal And Permanent Disability InsuranceIncome Protection InsuranceOther Insurance	Report the insurance cover type.
3	Insurance Claim Start Period Undetermined Count		All filers	Whole numbers	Report the number of undetermined claims as at the beginning of the reporting period.
4	Insurance Claim Received Count		All filers	Whole numbers	Report the number of claims received.
5	Insurance Claim Reopened Count		All filers	Whole numbers	Report the number of claims re-opened.
6	Insurance Claim Withdrawn Count		All filers	Whole numbers	Report the number of claims withdrawn.
7	Insurance Claim Admitted Count		All filers	Whole numbers	Report the number of claims admitted.
8	Insurance Claim Declined Count		All filers	Whole numbers	Report the number of claims declined.
9	Insurance Claim Finalised Other Count		All filers	Whole numbers	Report the number of claims finalised - other.
10	Insurance Claim End Period Undetermined Count		All filers	Whole numbers	Report the number of undetermined claims as at the end of the reporting period.
11	Insurance Claim Average Undetermined Duration Number