Final Determination Model Non price Terms and Conditions
Key Performance Indicators (KPIs) — non-Key Performance Indicators (KPIs) — non-price terms and conditions
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Key Performance Indicators (KPIs) – non-price terms and conditions
A concurrent and related process is the legislative requirement of Telstra to publish information comparing performance in wholesale and specified retail services through key performance indicators (KPIs).6 The new accounting separation requirement is designed to improve transparency in terms of the actual performance of Telstra in supplying services to itself as against its wholesale customers, whereas the aim of model terms and conditions is to assist parties to reach commercial agreement on terms and conditions of access.
While the information gathered as a result of the KPI monitoring exercise will to some extent, also be relevant to the development of model non-price terms and conditions going forward, the KPI requirement was progressed separately through the release of a Commission Discussion Paper in April 2003 and the subsequent formulation of a Record Keeping Rule (RKR) in August 2003.
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6 New s151BUAAA allows the Minister for Communications, under clause 6 of the Act, to make a Ministerial Direction directing the ACCC to make Record-Keeping rules under Part XIB and to publish reports on the information gathered. The proposed Ministerial Direction is currently subject to public consultation.