The regulations and the Farming Industry Dispute Resolution Code create specific participation duties, conduct obligations, information‑exchange rights for authorised officers, cost‑sharing rules and limited evidentiary and confidentiality arrangements. These are the principal operational obligations and entitlements.
Duty to apply before ADR can be commenced. An authorised officer may commence an alternative dispute resolution procedure only where satisfied, on written application by a party to a dispute to which the code applies, that the applicant has made a reasonable attempt to resolve the dispute and that the subject matter is not frivolous or vexatious (Schedule 1 cl 4(1)). Those two threshold conditions are preconditions to the Commissioner commencing ADR under the code.
Mandatory participation and attendance. Once ADR is commenced under the code, a party to the dispute, or a person authorised in writing to attend or participate on the party’s behalf, must attend or otherwise participate in the procedure as required by the authorised officer (Schedule 1 cl 4(2)). The requirement is framed as an obligation on the parties to participate where ADR has been validly initiated by the authorised officer.
Conduct obligations. Participants in ADR must act reasonably, fairly, honestly and cooperatively, and must not mislead, harass, intimidate or oppress another party (Schedule 1 cl 4(3)(a)-(b)). Those standards set an expected behavioural baseline during ADR; the code ties the behavioural duty directly to participation in the procedure.
Requests for information and other cooperation. An authorised officer may make reasonable requests of participants in connection with attempts to resolve the dispute, including requests to exchange information relevant to the dispute, answer questions, attend meetings and participate in mediation or another ADR form (Schedule 1 cl 4(4)). Participants must comply with such reasonable requests as soon as reasonably practicable, and in the case of a written request, within 14 days of the date of request unless a longer period is allowed by the authorised officer (cl 4(6)). Those provisions create a time‑bound disclosure and cooperation obligation.
Right to require decision‑makers to attend. An authorised officer may request that a participant sends a person who is authorised to resolve the dispute (cl 4(5)). That is, the officer can seek to ensure that someone with authority to settle is present, and the request must be complied with within the timeframes set out (cl 4(6)). This is a mechanism to reduce pointless negotiation with representatives lacking settlement authority.
Referral to mediation and appointment of experts. For the purposes of attempting resolution, the authorised officer may refer the dispute to mediation or, after consulting the parties, appoint someone able to provide expert advice on relevant matters to assist the officer (cl 4(7)). The appointment of experts is a discretionary intervention the officer may take to inject technical or sectoral expertise into the process.
Cost allocation for experts and mediation. Unless the parties agree on a different allocation, the parties are equally liable for the costs of expert advice provided under the officer’s appointment (cl 4(8)). If the authorised officer arranges mediation with the parties’ agreement, each party must pay $195 per day or part day on which the mediation occurs (reg 6(1)). The mediation fee is recoverable as a debt due to the Crown (reg 6(2)), and the Commissioner may waive it if satisfied it is appropriate in a particular case (reg 6(3)).
Suspension and termination rights. The authorised officer may suspend or terminate a dispute resolution procedure if the dispute is the subject of proceedings before a court or tribunal, arbitration or another ADR procedure (cl 4(9)). The officer may also terminate ADR if the officer concludes there is no reasonable prospect of resolving the dispute or that the subject matter is frivolous or vexatious (cl 4(10)). Those clauses give the officer an administrative exit where ADR would be duplicative, futile or abusive.
Certificate, confidentiality and evidentiary use. At the end of ADR, the authorised officer must provide the parties with a certificate stating the names of the parties, the nature of matters in dispute and whether the procedure was terminated without resolution or, if resolved, the terms of the resolution (cl 4(11)). Communications and documents in connection with ADR are confidential unless otherwise agreed in writing between the officer and the parties (cl 4(12)). However, the officer’s certificate may be produced before a court or tribunal (cl 4(13)). That creates an evidentiary exception to the confidentiality regime, while preserving confidentiality for other ADR communications unless parties agree otherwise.
Civil penalty exposure. Contraventions of the code that constitute contraventions of section 28E of the Fair Trading Act are subject to civil penalties under Part 7 Division 3A of the Act (reg 5(1)). The regulations specify expiation fees for alleged contraventions of the code which constitute civil penalty contraventions: $4,000 for a body corporate and $500 for a natural person (reg 5(2)). The instrument does not set the full penalty regime but ties enforcement to the Act’s civil penalty provisions.
Administration duty and waiver power. The Small Business Commissioner is responsible for administration and has discretion to waive mediation fees where the Commissioner is satisfied waiver is appropriate in a particular case (reg 4(2); reg 6(3)). That establishes administrative responsibilities and a specific discretionary relief mechanism.
These duties and rights are expressed as mandatory participation and conduct requirements, time‑limited compliance obligations for information exchange, default cost allocation rules, and enforcement pathways through the Fair Trading Act. The authorised officer’s powers to require decision‑makers, to appoint experts and to suspend or terminate ADR are central levers the Commissioner uses to shape dispute resolution in this sector.