Part 4 Dispute resolution

39.   Disputes

(1) A property owner and a tenant must attempt to resolve any dispute between them by direct negotiation.

(2) If the parties fail to resolve a dispute by direct negotiation, either party may request the Office of Consumer Affairs to investigate the dispute and attempt to negotiate a mutually acceptable solution.

(3) If a dispute remains unresolved following investigation and negotiation by the Office of Consumer Affairs, either party may refer the dispute to the Committee for conciliation.

(4) If the dispute remains unresolved, either party may refer the dispute to a court of competent jurisdiction.