Fair Trading (Code of Practice—Fitness Industry) Regulation 2003
sch-sec.7High pressure tactics, harassment or unconscionable conduct
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sch-sec.7 High pressure tactics, harassment or unconscionable conduct
A supplier at a fitness centre must not engage in high pressure tactics, harassment or unconscionable conduct for the purpose of entering into a membership agreement with a client. A supplier at a fitness centre must take reasonable steps to ensure an employee of the supplier does not engage in high pressure tactics, harassment or unconscionable conduct for the purpose of entering into a membership agreement with a client. Using, or getting a third party to use, threatening or intimidating language or behaviour towards a client. Engaging in conduct that would make an ordinary person feel unwillingly compelled to comply with a supplier’s request or demand. Taking unfair advantage of a supplier’s superior bargaining position relative to a client. Requiring a client to comply with conditions not reasonably necessary for the protection of a supplier’s legitimate interests. If it is reasonably apparent a client can not understand relevant documents, taking unfair advantage of the client’s lack of understanding. Exerting undue influence or pressure on, or using unfair tactics against, a client. (sch-sec.7-ssec.1) A supplier at a fitness centre must not engage in high pressure tactics, harassment or unconscionable conduct for the purpose of entering into a membership agreement with a client. (sch-sec.7-ssec.2) A supplier at a fitness centre must take reasonable steps to ensure an employee of the supplier does not engage in high pressure tactics, harassment or unconscionable conduct for the purpose of entering into a membership agreement with a client. Using, or getting a third party to use, threatening or intimidating language or behaviour towards a client. Engaging in conduct that would make an ordinary person feel unwillingly compelled to comply with a supplier’s request or demand. Taking unfair advantage of a supplier’s superior bargaining position relative to a client. Requiring a client to comply with conditions not reasonably necessary for the protection of a supplier’s legitimate interests. If it is reasonably apparent a client can not understand relevant documents, taking unfair advantage of the client’s lack of understanding. Exerting undue influence or pressure on, or using unfair tactics against, a client.
- 1 Using, or getting a third party to use, threatening or intimidating language or behaviour towards a client.
- 2 Engaging in conduct that would make an ordinary person feel unwillingly compelled to comply with a supplier’s request or demand.
- 1 Taking unfair advantage of a supplier’s superior bargaining position relative to a client.
- 2 Requiring a client to comply with conditions not reasonably necessary for the protection of a supplier’s legitimate interests.
- 3 If it is reasonably apparent a client can not understand relevant documents, taking unfair advantage of the client’s lack of understanding.