ACTIn ForceAct
Fair Trading (Australian Consumer Law) Act 1992
34JEnd of conciliation
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34J End of conciliation
(1) Conciliation of a consumer complaint ends when—
(a) agreement is reached on the matters raised by the complaint and
the parties end the conciliation; or
(b) the parties agree to end the conciliation; or
(c) the consumer withdraws from the conciliation; or
(d) the commissioner is satisfied that the conciliation is unlikely to
be successful.
(2) When the conciliation ends, the commissioner must, as soon as
practicable, tell each party to the conciliation that it has ended and
why it has ended.