34IConciliated agreements

34I Conciliated agreements (1) If a consumer complaint is resolved by agreement at conciliation, the commissioner must help the parties to make a written record of the agreement they have reached (the conciliation agreement).

(2) A conciliation agreement must be signed by each party to the conciliation. (3) The commissioner must give each party a copy of the conciliation agreement. Note The ACAT may make an order in accordance with a conciliation agreement for a consumer complaint (see ACT Civil and Administrative Tribunal Act 2008, s 55B).