ACTIn ForceAct
Fair Trading (Australian Consumer Law) Act 1992
34HConduct of conciliation
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34H Conduct of conciliation
Conciliation is to be conducted in the way the commissioner decides.
Examples
1 the commissioner may decide that a consumer complaint is to be split and the
parts are to be conciliated separately
2 the commissioner may decide to conciliate a consumer complaint by holding
a conference with the parties