70Principal certifiers must keep records of complaints

70 Principal certifiers must keep records of complaints

70 Principal certifiers must keep records of complaints

A principal certifier for development must—

(a) keep a written record of—

(i) each complaint received by the certifier in relation to the development, and

(ii) any action taken by, or response given by, the certifier in relation to the complaint, and

(b) keep the record for a period of 10 years from the date on which the principal certifier received the complaint.

Maximum penalty—

(a) for a corporation—300 penalty units, or

(b) for an individual—150 penalty units.