70Principal certifiers must keep records of complaints

#### 70 Principal certifiers must keep records of complaints 70 Principal certifiers must keep records of complaints > A principal certifier for development must— > > > (a) keep a written record of— > > > > > (i) each complaint received by the certifier in relation to the development, and > > > > > (ii) any action taken by, or response given by, the certifier in relation to the complaint, and > > > (b) keep the record for a period of 10 years from the date on which the principal certifier received the complaint. > > Maximum penalty— > > > (a) for a corporation—300 penalty units, or > > > (b) for an individual—150 penalty units.