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Energy Ombudsman Act 1998
8Further information may be required
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8 Further information may be required
(1) The Ombudsman may, at any time, require a complainant –
(a) to provide further information or documents; or
(b) to verify all or any part of the complaint by statutory declaration.
(2) When making a requirement under subsection (1) , the Ombudsman must specify a reasonable period of time within which the requirement is to be satisfied.
(3) The Ombudsman may extend the period specified under subsection (2) , whether before or after its expiry.