TASIn ForceAct
Energy Ombudsman Act 1998
7Making a complaint
Start here
Get a plain-English read of 7
Turn the raw legal text into a practical explanation grounded in Energy Ombudsman Act 1998.
7 Making a complaint
(1) Subject to this section, a complaint is to –
(a) be made to the Ombudsman; and
(b) be in writing; and
(c) be signed by the complainant; and
(d) disclose the name and address of the complainant; and
(e) contain the details of the grievance.
(2) A complaint for and on behalf of a complainant may be made by a person authorised by the complainant.
(3) The Ombudsman may accept a complaint that does not comply with subsection (1) .