28Duty of complainant to allow compliance with award

28 Duty of complainant to allow compliance with award

(1)  [Section 28 Subsection (1) amended by No. 40 of 2004, s. 22, Applied:01 Jan 2005] The complainant must do anything that is both reasonable and necessary to allow the energy entity to comply with an award that has been accepted by the complainant.

(2)  [Section 28 Subsection (2) amended by No. 40 of 2004, s. 22, Applied:01 Jan 2005] If the complainant fails to comply with subsection (1) , the energy entity may report the matter to the Ombudsman.

(3)  [Section 28 Subsection (3) amended by No. 40 of 2004, s. 22, Applied:01 Jan 2005] On receipt of a report under subsection (2) , the Ombudsman may inquire into the matter and give directions to the energy entity and the complainant as the Ombudsman considers appropriate.

(4)  Division 2 of Part 3 applies, with necessary modifications, to an inquiry under subsection (3) as if the inquiry were an investigation.

(5)  [Section 28 Subsection (5) amended by No. 40 of 2004, s. 22, Applied:01 Jan 2005] If the complainant fails to comply with a written direction given by the Ombudsman under subsection (3) , the Ombudsman may declare by notice provided to the energy entity and the complainant that the energy entity has satisfied the award.

(6)  A declaration under subsection (5) is binding on the complainant.